Support and integration
Production that never stops
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Read more hereUnity from diversity
Wacker operates on a 24/7 production cycle with a complex infrastructure that combines legacy manufacturing equipment with cloud-based applications and services. Orange’s infrastructure expertise and support can supercharge Wacker’s adoption of digital technology: we will work with you to design and develop a tailored and future-proofed solution that integrates with your legacy systems. We will find the optimum combination of on-premise and cloud-based systems and ensure that this diverse IT estate is fully integrated to minimise the risk of disruption to your production processes.
An open platform
The Evolution Platform from Orange Business goes beyond technical building blocks, creating a composable, high-performance, open platform that delivers agility, performance, and security. Evolution Platform provides simplified connectivity and automation to the cloud, and in the cloud, from a cloud networking perspective. Orange Business also works with a partner ecosystem that includes public cloud-native services such as Azure Virtual WAN, multicloud networking software manufacturers, and security vendors. We will ensure that Wacker has the optimal combination of new and existing infrastructure components – and that everything works together smoothly.
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Read more hereKeeping the lights on
Our dedicated team of specialists will provide expert guidance that will help Wacker to respond to its integration challenges at every stage of the transformation journey. The manufacturing expertise of our consultants is supported by a best-in-class partner ecosystem. They take a modular and flexible approach to integration challenges and leverage Orange Group innovation assets with a full portfolio of innovation and advisory services that exploit agile, design-thinking, and fast prototyping methodologies. We can help Wacker design, implement, and manage your digital transformation from end to end.
An open platform
The Evolution Platform from Orange Business goes beyond technical building blocks, creating a composable, high-performance, open platform that delivers agility, performance, and security. Evolution Platform provides simplified connectivity and automation to the cloud, and in the cloud, from a cloud networking perspective. Orange Business also works with a partner ecosystem that includes public cloud-native services such as Azure Virtual WAN, multicloud networking software manufacturers, and security vendors. We will ensure that Wacker has the optimal combination of new and existing infrastructure components – and that everything works together smoothly.
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Read more hereKeeping the lights on
Our dedicated team of specialists will provide expert guidance that will help Wacker to respond to its integration challenges at every stage of the transformation journey. The manufacturing expertise of our consultants is supported by a best-in-class partner ecosystem. They take a modular and flexible approach to integration challenges and leverage Orange Group innovation assets with a full portfolio of innovation and advisory services that exploit agile, design-thinking, and fast prototyping methodologies. We can help Wacker design, implement, and manage your digital transformation from end to end.
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Sharing the load
We know that Wacker has extensive in-house resources but even these impressive capabilities are being stretched by a global shortage of skilled IT professionals – particularly in the critical areas of cloud and cybersecurity – and by the urgency of your transformation ambitions. Orange Business can oversee and provide support for your infrastructure upgrade and for every stage of your digital transformation. The combination of our huge team of highly-skilled professionals and our smart automation capabilities will ensure that we can minimise the amount of time your people spend on routine activities so they can focus on more business-critical tasks.
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Why should you choose Orange
Customer experience is the differentiator for companies today, but to deliver it requires change. At Orange, we know that businesses are at different stages of their journeys. To help you reach that end goal, we offer:
- a data-centric expertise based on extensive experience
- the support of Business & Decision to harness Big Data, AI and advanced analytics
- a multi-vendor approach
- one of the largest pools of CX and EX experts in enterprise technology, covering both consultancy and implementation
- a global footprint with 24/7 support
- bespoke solutions to meet your needs
- one of the largest global voice networks ever
- true end-to-end capabilities
- knowledge as an integrator and operator delivering great CX to our own customers
We've helped many businesses like yours already. These include enabling a global consumer products company to deploy speech analytics to improve its CX delivery, supporting manufacturing giant to personalize its digital communication, and enhancing RS Component's omni-channel offering to deliver best-in-class customer service.